Frequently Asked Questions

High-Value, All-Inclusive Rate: Unlike hotels with hidden fees, your nightly rate includes a high-quality, home-cooked breakfast and zero resort charges. You get gourmet food and personalized service as standard, not as an expensive upgrade.

Authentic Local Access: Forget generic travel guides. Owners and staff provide genuine insider tips on the best local food, unique attractions, and hidden gems in the area, offering a deeper, more memorable experience than standard hotel concierge recommendations.

Unique and Aesthetic Spaces: Instead of standardized, corporate chain rooms, B&Bs feature unique, historic, and beautifully designed decor. This creates a charming, memorable atmosphere that is perfect for capturing unique trip memories.

Simplified, Personalized Service: You interact directly with the owners, ensuring any need or request is met quickly and personally. It’s high-touch service without the complexity of a massive hotel hierarchy. The smaller setting guarantees a quiet, relaxing stay, perfect for decompressing after a day of exploring.

Grand Colonial Bed and Breakfast distinguishes itself through a unique blend of historic elegance, personalized service, and modern comforts.

We prioritize a seamless experience by offering modern amenities like high-speed Wi-Fi and Smart TVs, ensuring a blend of old-world charm and contemporary convenience that some historic B&Bs lack.

Our home-cooked breakfasts are prepared with fresh, local ingredients, emphasizing quality and personal touch.

What truly sets us apart is our dedication to exceptional hospitality, creating a memorable and personalized experience for each guest from arrival to departure.

We also cater to a wider range of travelers with our unique policies: We are one of the only B&Bs that is pet friendly and child friendly, and we offer free cancellation when you book direct.

Additionally, our location in Herkimer provides convenient access to regional attractions, including the famed Herkimer Diamond Mines and nearby Cooperstown, making us an ideal base for exploration.

Well-mannered dogs are welcome and treated like family at Grand Colonial Bed and Breakfast.

Due to the historic nature of the Grand House and the high prevalence of severe cat allergies among both our staff and frequent returning guests, we must maintain an environment free of cat dander. For this reason, we cannot accommodate cats or other felines. This measure ensures the health and comfort of all guests and preserves the integrity of our specialized cleaning protocols.

The Guest Entrance provides easy access to outdoor areas, and we have a large back yard where pups can run and explore. We offer homemade peanut butter dog treats, Burt’s Bees dog-care products, and other dog amenities for sale at GC Mercantile, our gift shop.

We charge a one-time pet sanitation fee of $25 per accommodation, regardless of the length of your stay. This fee covers the additional and necessary enhanced cleaning protocols applied to rooms after a pet stay, ensuring the room is ready for the next guest.

Pet arrangements must be confirmed in advance of your stay by declaring your pet at the time of online booking (check the box), calling us at 315-982-5004, or by emailing us at [email protected].

As a responsible dog owner, you agree to clean up after your dog and accept full responsibility for your dog and any damages caused by your dog during your stay. You also affirm that your dog has their core vaccinations.

We have a friendly dog named Brick who is often present. Brick is not a full-time resident; he is only at the Grand House when the host, Mike, is present, otherwise he lives off-site. Unless you specifically request contact, our dog will not be permitted in guest areas while you are staying with us.

We are happy to provide a smoke-free environment. In accordance with state law, smoking is prohibited anywhere inside the Grand House, including in your guest room. A $150 recovery fee per incident will be charged for smoking inside the Grand House. A designated smoking area is located outside.

We want Grand Colonial to be an inviting place for all our guests. If you have allergies to certain foods, pets, cleaning supplies, or fragrances, please let us know in advance. We’ll take whatever precautions we can to minimize exposure. Please note we prepare and serve a variety of foods, and we do allow dogs. Even though our hardwood floors help keep pet dander to a minimum and we clean everything meticulously, we can’t absolutely guarantee an allergen-free environment. For this reason, we discourage guests with severe allergies.

We have designated the east porch as our Guest Entrance. Look to your left for the Guest Entrance signs after you enter our driveway. Our Guest Entrance is accessible from the driveway, and you are welcome to drop off luggage at the Guest Entrance before parking in our complimentary off-street parking lot behind the Grand House. We encourage our guests to drive with caution, as a segment of our driveway is narrow.

As a convenience to our guests, the Guest Entrance door is operated by a code-enabled keyless entry system. You’ll be given a unique code at check-in. It’s one less key you’ll have to carry!

Hosted check-in hours are from 3 P.M. to 5 P.M.  Self-check-in is available for guests arriving after 5 P.M.  During hosted check-in hours, your host will be waiting to greet you upon arrival.  We will provide information on self-check-in procedures if you plan to arrive after 5 P.M.

Check-out is at 11 A.M.

Depending upon occupancy, we’ll do our best to grant early check-in and late check-out requests.

Hosted check-in hours are from 3 P.M. to 5 P.M.  Self-check-in is available for guests arriving after 5 P.M.

Please let us know if you plan to arrive after 5 P.M.

New York state law allows a continuous stay of up to 14 days. If you have a need for long-term accommodations (more than 14 continuous days), please call us at 315-982-5004 or email us at [email protected] to discuss how we can serve you.

We provide a luxury Grand Colonial signature bathrobe for your enjoyment while you are our guest. We know you’ll find it to be so comfortable, you’ll want to take it home. If you would like to purchase a robe, we offer them for sale at GC Mercantile, our gift shop.

GC Mercantile is our gift shop. We sell many of the items used to make your stay memorable right out of antique hutches! The next time you stay with us, look there for all your favorite things, including locally-harvested Kraeger’s pure New York State maple syrup, Heartsease Hill local honey, Beekman 1802 goat milk skin care products, homemade peanut butter dog treats, Burt’s Bees dog care products, Herkimer Diamonds, handmade greeting cards, candles, and an assortment of Grand Colonial logo merchandise including luxury robes, aprons, hats, mugs, coasters, and more!

Yes, we wouldn’t have it any other way.

We sure hope not. But if you see or hear things that aren’t there, please let us know.

Children are welcome at Grand Colonial too!

Our room rates are based on a maximum occupancy of two (2) people.

If you reserve Kingsland Room, we can accommodate one additional adult or one child with a temporary bed at no additional charge.

For all other rooms, children must be booked into an additional room when the number of guests exceeds the maximum of two (2) people per room.

We have one pack ‘n’ play available for guests with small children, on a first come, first served basis.

If you have a unique family circumstance, please call us at 315-982-5004 before making a reservation.