We Are in the Business of Hospitality
Since our opening day, we have built a reputation for maintaining the highest standards of cleanliness and hygiene, and our guest reviews prove it. The COVID-19 pandemic has required us to raise our demanding standards to an even higher level with protocols for the current circumstances. By taking care of each other and following these new protocols we can collectively ensure all our guests a healthy and enjoyable stay. If you have questions about our ongoing efforts, you can reach us by phone at 315-982-5004, or email us at [email protected].
We Are a Small Business
Now more than ever, we pride ourselves on delivering a guest experience that sets us apart from chain hotels. We are a small, privately-owned bed and breakfast with four guestrooms. “Small” means our ability to ensure effective safety and hygiene standards is far greater than at a large-scale chain hotel with a great number of rooms and a sizable staff.
Your Travel Flexibility
We have the most generous cancellation policy among local hotels and inns, and we remain committed to offering you flexible booking options. Since the future is difficult to predict, we offer free cancellation if your plans change. Our free cancellation policy covers your reservation when you book directly with us by phone at 315-982-5004 or at grand-colonial.com. It does not apply to bookings made on third-party sites like Expedia, Booking.com, Hotels.com, and AirBnB.
COVID-Specific Protocols
By closely monitoring industry and government guidance regarding the COVID-19 virus, we have devised additional guidelines and procedures for sanitation and cleaning, with an emphasis on the prevention of virus transmission. Our hygiene and sanitation practices meet or exceed state and local regulatory requirements and the recommendations of the CDC. As we move forward, we will continue to adhere to the guidance provided by federal, state, and local authorities. Guest cooperation with government-mandated protocols is essential to allowing us to remain in business.
Cleaning
Above all, we have increased the frequency and intensity of routine cleaning throughout our entire house, meeting, or exceeding CDC guidelines. Sanitation stations that include hand sanitizer and/or sanitizing wipes are available.
Personal Protective Equipment (PPE)
Based on the latest guidance, face masks are no longer required. We respect those who may still feel safest wearing their mask in public. Our staff will continue to wear masks in certain settings and when requested.
Physical Distancing
Based on the latest guidance, physical distancing is no longer required in non-crowded areas. We respect those who may still feel safest maintaining physical distance in public. Our staff will continue to practice physical distancing in certain settings and when requested.
Case Notification
Please reschedule your visit to Grand Colonial Bed and Breakfast IF you have a fever, cough, shortness of breath or other cold and flu-like symptoms, and immediately seek medical care for further guidance and testing. Common symptoms of the COVID-19 coronavirus include fever, dry cough, mild breathing difficulties, stomach issues, diarrhea, and general body aches, according to the CDC. If you develop symptoms during your stay please notify us immediately. If we are alerted to a suspected case of COVID-19, we will direct the guest toward appropriate medical care.
CDC Recommendations
The CDC recommends getting tested for COVID-19 before travel and again after travel if your travel involved situations with greater risk of exposure such as being in crowded places while not wearing a high-quality mask or respirator.
New York State Travel Advisory
As of June 25, 2021, the New York State Travel Advisory is no longer in effect. As such, travelers arriving in New York are no longer required to submit traveler health forms.
Before booking or traveling to Grand Colonial Bed and Breakfast, please visit the New York State Department of Health website for up-to-date information.